Start with evidence rather than a guessed location
An unexplained water-use change, recurring damp area, or sound of moving water may prompt a leak investigation. Record when you notice the issue and which fixtures or appliances were in use. Moisture can also have non-plumbing causes, so describe what you observe without assuming a pipe has failed. The assessment should establish which system is involved.
Finding the source and making the repair are separate steps
Detection may involve different methods depending on the location, pipe system, and access. Ask what the initial investigation includes and what findings would require opening a surface. Once a source is identified, the repair estimate should explain access, pipe work, and restoration separately. Specialized locating equipment needs to be confirmed for the job.
When an assessment may help
- Water use rises without an obvious explanation
- A damp spot returns after drying
- You suspect a hidden supply-line leak
Prepare for the conversation
Have recent water bills, a timeline, photos, and details of past repairs ready. Mention whether the water meter serves only your property or is shared.
Questions about plumbing leak detection
Does leak detection include repairing the leak?
Not necessarily. Ask what is included in the investigation and how any resulting repair will be quoted once the source is identified.
Does Right Way currently offer this service?
This is a proposed page for Scott to review. Service availability and the exact scope have not yet been confirmed. Call before making plans or scheduling work.
Start with your location and scope
Right Way is based in Bountiful. Check the listed service areas and call with your address and the work you need to discuss.